Forgot User ID or PasswordPage Help
Forgot My User ID or Password
The Forgot My User ID or Password screen allows you to submit a request to reset your user ID or password if you forget them.
To request that your password be reset:
- Enter your e-mail address in the data entry field. This should be the same e-mail address you used when you registered with WebCASPAR.
- Click on E-mail My User ID/Password. The system displays a confirmation screen with the message, The information you requested has been e-mailed to: [your e-mail address]. Please follow the instructions in the e-mail to reset your password. You will receive an e-mail message containing instructions for resetting your password.
Click on Cancel to return to the Maintain Account Information screen without submitting your request.
You will receive your user ID and instructions for changing your password at the e-mail address you provided.